Pearl Jewelry FAQ

Answers to common questions about choosing, wearing, and caring for AKWAYA pearl jewelry.

How should I care for my pearls?

Wipe pearls gently with a soft, slightly damp cloth after wear. Keep them away from perfume, hairspray, cosmetics, household cleaners, and prolonged moisture. Store pearl jewelry separately from harder jewelry to help reduce scratching.

Will pearl color, surface, and shape vary?

Yes. Cultured pearls are organic gems, so slight differences in color, overtone, surface texture, and shape are expected. These natural variations are part of each pearl’s individual character.

How is pearl size measured?

Pearl size is stated in millimeters. For strands or pairs, a range such as 8–9 mm describes the approximate diameter range used in the piece. Check the Pearl Details and selected options on the product page before ordering.

What should I confirm before ordering?

Review the pearl size, jewelry length, metal or clasp details, and selected variant options shown on the product page. If an item offers multiple sizes, lengths, or metals, the option selected for your order determines the configuration you are purchasing.

What are the shipping options?

Current U.S. and international shipping information, delivery estimates, and available services are listed on our Shipping page.

What is the return window?

Eligible items may be returned within the current 30-day return window, subject to the conditions in our Return Policy. Please review that policy before sending an item back.

Still have a pearl question?

Please contact AKWAYA and tell us which item you are considering. We can help you understand the product details shown on the listing.